Terms of sale and use
The terms for buying and using HyperTrail, made by Frustrated Labs.
Who we are
HyperTrail is made and sold by Frustrated Labs (“we”, “us”). You can reach us at hello@frustratedlabs.com.
Buying HyperTrail
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy, you also agree to Paddle’s buyer terms.
Prices are in US dollars. Paddle handles any sales tax or VAT that applies where you live, and shows the total before you pay.
The plans
- Lifetime is a single payment. You may use HyperTrail for as long as you like, with every update we release.
- Yearly renews automatically each year at the price shown when you bought it, until you cancel. You can cancel at any time, from the link in your Paddle receipt or by emailing us; it then stops at the end of the year you paid for. HyperTrail works while your Yearly plan is paid (with a week’s grace after each renewal date), and stops working when the plan ends, until you renew it.
Both plans include every feature and every agent HyperTrail supports.
Your licence
We give you a personal, non-exclusive, non-transferable licence to install and use HyperTrail on up to 5 Macs that you own or control, for your own use. Buying for a team or a company? Email us and we’ll issue a key for each person.
Please don’t share, publish or resell your licence key, or work around the licence check. A key that is refunded, charged back or shared publicly may be switched off.
Each Mac activates your key once with our licence service, which counts your Macs by an anonymous code; a 6th Mac is refused until you deactivate one (HyperTrail › Settings › Licence), and we can free Macs for you if one is lost. HyperTrail checks your key on your Mac, and once a week asks the licence service whether a Yearly plan has renewed or a purchase was refunded. If it can’t reach the service, it keeps working for a week.
Refunds
If HyperTrail isn’t for you, you can have a full refund within 14 days of a purchase or a renewal. See the refund policy.
Other companies’ tools
HyperTrail reads the history that coding agents keep on your Mac, and the usage limits their vendors report. Those agents and vendors are not part of HyperTrail, and we aren’t affiliated with, sponsored or endorsed by any of them. They can change their formats or services at any time; we work to keep up, but we can’t promise that every agent’s data will always be readable.
Your data
Your sessions stay on your Mac. The privacy policy lists exactly what HyperTrail and this website send, and to whom.
Warranty and liability
HyperTrail is provided “as is”. To the extent the law allows, we make no warranties beyond those that can’t be excluded, and our total liability to you for anything arising from HyperTrail is limited to the amount you paid for it in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be limited.
Changes
We may update these terms. The version that applies to a purchase is the one shown on this page when you made it. We’ll note the date of every change below.
Last updated 5 November 2026.